Massage services are also available upon request and for an additional fee. The air-conditioned rooms feature a flat-screen TV with on-demand channels, a refrigerator, an electric kettle with green tea bags, pajamas and an air purifier. The bathroom includes a free facial wash product. The 24-hour front desk offers luggage storage and photocopying services. Laptops can be rented and there is a coin-operated laundromat as well as several drink vending machines. Ineya Restaurant serves Japanese dishes including local Kumamoto specialties. Kumamoto Shinshigai Richmond Hotel is a 15-minute walk from Kumamoto Castle and a 15-minute tram ride from JR Kumamoto Train Station. Kumamoto Airport is 50 minutes away by limousine bus.